1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Your name, email address, phone number, billing address, and shipping address
• Order details, purchased items, payment status, and delivery information
• Messages, questions, reviews, requests, or other communications you send to us
• Information you provide when subscribing to newsletters, promotions, or other marketing communications
• Information submitted through customer-service requests, returns, refunds, or exchanges

We may also automatically collect certain technical and usage information, such as device type, browser type, IP address, website pages viewed, referring URLs, interactions with our website, cookies, and similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Process, confirm, fulfill, and deliver your orders
• Communicate with you about your order, delivery, return, refund, or customer-service request
• Provide customer support and respond to your questions
• Improve our products, website, customer experience, and services
• Detect, investigate, and help prevent fraud, unauthorized transactions, security issues, or other unlawful activity
• Send marketing communications, where permitted by law and subject to your communication preferences
• Comply with legal obligations and enforce our Terms & Conditions and other policies

3. Payment Information

Payments are processed through secure third-party payment providers. JUNVELLE does not store your complete credit-card, debit-card, or payment-account information on our website.

Payment providers may collect and process your payment information according to their own privacy policies and terms. Available payment methods may include Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, maintain website security, understand website performance, analyze visitor activity, and improve the shopping experience.

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping-cart, checkout, account, or preference features.

5. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business and provide our services. These may include:

• Payment processors and fraud-prevention providers
• Shipping carriers, fulfillment partners, and logistics providers
• Website-hosting, ecommerce-platform, analytics, and security providers
• Customer-service, email, marketing, or communication providers
• Professional advisers, law-enforcement authorities, regulators, or other parties when required by law or necessary to protect our rights, customers, or business

We may also share information in connection with a corporate transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar business event, where permitted by applicable law.

6. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to marketing communications, we may send you updates about JUNVELLE products, new arrivals, promotions, collections, and special offers.

You may opt out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at service@junvelle.com. Opting out of marketing communications will not stop essential transactional messages about your orders, payments, deliveries, returns, or customer-service requests.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no online system, transmission, or storage method can be guaranteed to be completely secure.

8. International Data Transfers

JUNVELLE operates internationally. Your personal information may be processed, stored, or transferred to countries or regions other than the one in which you live, including locations where our service providers, logistics partners, payment providers, or business operations are located.

Data-protection laws in those locations may differ from the laws in your jurisdiction. Where required, we will take reasonable steps to protect personal information in accordance with applicable law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.

To submit a privacy-related request, please email service@junvelle.com . We may need to verify your identity before responding to a request.

10. Children’s Privacy

JUNVELLE is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, services, or social-media pages. JUNVELLE is not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations. Any updated version will be posted on this page with a revised “Last Updated” date.