1. Overview

Throughout these Terms, “JUNVELLE,” “we,” “us,” and “our” refer to JUN XIN INTERNATIONAL TRADING (HONGKONG) CO., LIMITED. “You” and “your” refer to any visitor, customer, or user of our website.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree with every part of these Terms, please do not access the website or use our services.

2. Eligibility and Account Information

By using this website, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have the consent of a parent or legal guardian to use the site.

You agree to provide current, complete, and accurate purchase and contact information for all orders. You are responsible for maintaining the confidentiality of your account credentials and for activity that occurs under your account.

3. Products and Product Information

JUNVELLE offers apparel and related fashion products through this website. We aim to present product descriptions, measurements, colors, images, availability, and pricing as accurately as possible.

However, color display may vary depending on your screen, device settings, lighting, and other technical factors. Measurements may have minor variations due to manual measurement and garment construction. Product images are for reference and may not perfectly reflect every detail of the finished item.

We reserve the right to modify, discontinue, or limit the quantities of any product at any time without prior notice, to the extent permitted by applicable law.

4. Pricing and Payment

Prices are displayed on the website in the currency indicated at checkout. Prices, promotions, product availability, and shipping charges may change without notice before an order is placed.

We accept the payment methods displayed at checkout, which may include Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and PayPal. By submitting payment information, you confirm that you are authorized to use the selected payment method.

All payments are subject to authorization and fraud-prevention checks. We may cancel or decline an order if payment cannot be authorized, if information appears inaccurate or incomplete, or where we reasonably suspect unauthorized or fraudulent activity.

5. Orders and Acceptance

Submitting an order is an offer to purchase the selected products. An order confirmation email acknowledges that we have received your order; it does not necessarily mean that your order has been accepted.

We reserve the right to accept, refuse, limit, or cancel any order at our discretion, including where a product is unavailable, a pricing or product-information error has occurred, payment authorization fails, or an order appears to be placed for resale, fraud, or other unauthorized purposes.

If we cancel an order after payment has been received, we will issue a refund to the original payment method for the affected amount, subject to the processing time of your payment provider.

6. Shipping and Delivery

Shipping options, estimated delivery windows, charges, and destination availability are displayed during checkout or in our Shipping Policy. Delivery estimates are provided in good faith but are not guaranteed, as actual delivery may be affected by carrier operations, customs processing, weather, peak seasons, address issues, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate delivery address. JUNVELLE is not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or undeliverable addresses supplied by the customer.

For international orders, the recipient may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not controlled by JUNVELLE unless expressly stated at checkout.

7. Returns, Refunds, and Exchanges

Our Return & Refund Policy forms part of these Terms and explains eligibility, return timeframes, item conditions, exclusions, and refund handling. Please review that policy before making a purchase.

To request assistance with a return, refund, or order issue, contact us at service@junvelle.com. Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

8. Acceptable Use

You may use this website only for lawful, personal, and non-commercial purposes. You agree not to:

• use the website in a way that violates applicable laws or regulations;
• attempt to gain unauthorized access to the site, accounts, servers, or networks;
• interfere with the website’s security, functionality, or other users’ access;
• use bots, scrapers, crawlers, or automated tools to collect data without our written permission;
• copy, reproduce, resell, or exploit website content or products for commercial purposes without authorization;
• submit false, misleading, fraudulent, abusive, or unlawful information.

9. Intellectual Property

All content on this website, including the JUNVELLE name, logo, designs, text, photographs, graphics, product descriptions, layout, and other materials, is owned by or licensed to JUNVELLE and is protected by applicable intellectual-property laws.

You may view and use website content solely for personal shopping purposes. You may not reproduce, distribute, modify, publish, display, transmit, create derivative works from, or otherwise use any content without our prior written permission.

10. User Content and Feedback

If you submit reviews, comments, photographs, ideas, suggestions, or other content to us, you confirm that you have the right to submit it and that it does not violate another person’s rights or applicable law.

You grant JUNVELLE a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, translate, distribute, and display such content in connection with operating, promoting, and improving our business, subject to applicable law and our Privacy Policy. We may remove content that we reasonably believe is unlawful, offensive, misleading, infringing, or otherwise inappropriate.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping carriers, social-media platforms, and other external websites. These services are governed by their own terms and privacy practices.

JUNVELLE does not control and is not responsible for third-party content, availability, policies, or transactions. Your use of third-party services is at your own discretion and subject to the applicable third party’s terms.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from harmful components.

Nothing in these Terms excludes warranties, conditions, or rights that cannot be excluded or limited under applicable law. Product-specific rights and remedies available to you under applicable consumer-protection laws remain unaffected.

13. Limitation of Liability

To the fullest extent permitted by law, JUNVELLE and its officers, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website, products, or services.

Where liability cannot be excluded, our total liability for any claim relating to a purchase will be limited to the amount you paid for the product or service giving rise to that claim, except where a greater liability is required by applicable law.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless JUNVELLE and its affiliates, officers, employees, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your breach of these Terms, misuse of the website, or violation of applicable law or third-party rights.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws applicable to JUN XIN INTERNATIONAL TRADING (HONGKONG) CO., LIMITED, without regard to conflict-of-law principles. Any mandatory consumer-protection rights available under the laws of your country or region of residence remain unaffected.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, legal requirements, or operational practices. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes take effect constitutes acceptance of the updated Terms, where permitted by law.

17. Contact Us

For questions about these Terms of Service, please contact us: